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Last updated: July 16, 2026
These Terms of Service (“Terms”) are an agreement between you and The Factory East, Inc., doing business as “The Factory NYC” (“The Factory NYC,” “we,” “us,” or “our”). They govern your use of thefactorynyc.com (the “Site”) and any quotes or services you request through it. By using the Site or engaging our services, you agree to these Terms.
Quotes provided through the Site are non-binding estimates based on the information you provide and are valid for the period stated on the quote. The scope, schedule, deposits, pricing, and other terms of any project are governed by a separate written agreement or statement of work, which controls if it conflicts with these Terms.
You may use the Site for lawful purposes only. You agree not to misuse the Site, interfere with its operation, attempt to gain unauthorized access, or use it to transmit unlawful, infringing, or harmful content.
When you submit information or upload files through our forms, you confirm you have the right to share them, and you grant us permission to use them as needed to respond to your request and provide our services. You keep ownership of what you submit. Please do not upload confidential or sensitive information you do not wish to share. We handle submissions in accordance with our Privacy Policy.
All content on the Site — including text, graphics, logos, photographs, and design — is owned by or licensed to The Factory NYC and may not be reproduced without our written permission. Ownership of work product created during an engagement is governed by the applicable project agreement.
The Site may contain links to third-party websites or services. We are not responsible for their content, products, or practices.
The Site is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Site will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, The Factory NYC will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site. Nothing in these Terms limits any liability that cannot be limited under applicable law.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute relating to the Site will be subject to the exclusive jurisdiction of the state and federal courts located in New York.
We may update these Terms from time to time. Changes take effect when posted, and we will revise the “Last updated” date above. Your continued use of the Site means you accept the updated Terms.
Questions about these Terms? Reach us at studio@thefactorynyc.com, through our contact page, or at The Factory NYC, 723 Kent Ave, Brooklyn, NY 11249, (718) 280-1558.